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New Reviewer

Returning

Shein UK - Returning
Shein UK - Returning
Shein UK - Returning
Shein UK - Returning
Shein UK - Returning
Shein UK - Returning
Half my order was delivered the other half hasnt Ive been charged and I wish to return what I have received back however cant return it theres no sleep for returning installed the app and it says that I have no orders
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ID
#3959128 Review #3959128 is a subjective opinion of poster.
Location
Birmingham, England
Cons
  • Not been able to talk to customer services customer
  • No cons yet
Loss
$142
Preferred solution
Full refund

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Verified Reviewer

Order not arrived

I have order few things from shein on 24th November and it's delivery was today but I haven't got anything and there Is no update on aap even please don't buy anything from them very poor service
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ID
#4195819 Review #4195819 is a subjective opinion of poster.
Cons
  • Delivery not satisfied
Loss
$17
Preferred solution
Full refund

Not recived my goods but they are happy to take payments

Not recived my parcel and had no comfomation to say when its coming was due between 3rd and 7th december made two payments still not received it can you tell me when it's coming

User's recommendation: Shop else where.

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ID
#4195488 Review #4195488 is a subjective opinion of poster.
Location
Camden, Camden

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Verified Reviewer

Didn’t receive my order

My experience is so bad will not suggest to anyone and I didnt get my parcel yet n delivery date is passed I spent 102£ and no customer service able to solve my problem and waiting for reply but didnt get any response
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ID
#4195426 Review #4195426 is a subjective opinion of poster.
Preferred solution
Full refund

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Verified Reviewer

Items missing from my order

I ordered & paid for 11 items, 3 of which did not come in my delivery 1 x black cargo pants size m 1 x silver ring 1 x army green jumper I have been trying to get on touch for several days without any luck
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ID
#4195356 Review #4195356 is a subjective opinion of poster.
Cons
  • Lots of difficulty to get in touch
  • No delivery paperwork
Loss
$60
Preferred solution
Full refund

Waiting for delivery never delivered.

Shein UK - Waiting for delivery never delivered.
Today's my last day of estimate.. but i didn't receive any parcel or delivery.. and my app shows they already delivered my parcel. No reply or response for my order. What i do now ? They cut payment from my account also. And order number didn't work to trace my order for royal mail..
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ID
#4195272 Review #4195272 is a subjective opinion of poster.
Location
London, England

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Verified Reviewer

Delievery

I have been trying to contact you via email no reply I'm waiting for my order have 2 orders and was due on 3rd nothing cnt get hold of anyone spent over £400 can someone contact me ASAp
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ID
#4195201 Review #4195201 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

I haven’t heard back yet!

Product delivered , left on doorstep and was stolen! There was an empty recycling box with lid available but not used
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1 comment
#2284514

Item left on doorstep and was stolen even though there was a secure recycling box with lid to hand

ID
#4195178 Review #4195178 is a subjective opinion of poster.
Location
Bath, Bath And North East Somerset

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Verified Reviewer

I haven’t received my refund